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Technical writer - Bangalore


Company
GT Nexus
Location
Bangalore
Category
Arts / Entertainment / Publishing
Required education
Master's Degree

Position Summary

Seeking a writer to generate variety of content including online user guides, instructional documents (UI), screen content (UI), demos, tutorials, and help. Writer should have 2+ years of experience writing and editing content for a variety of online transactional, Software as a Service - based applications. The ideal candidate should have experience writing and collaborating on content with diverse groups in a fast-paced environment and is extremely comfortable working online.

Not desired:Technical writers who have written only white papers or docs to print (PDFs) technical documents.

NOTE:Providing writing samples with the resume is a plus.

RESPONSIBILITIES:

  • Write and edit accurate, concise, and highly readable page content for new and existing web applications that is not overly technical or obscure.
  • Generate writing that include but are not limited to Help, FAQs, user guides, instructional documents, interactive tutorials, demos, and other website content.
  • Evaluate the scope of a writing project and be responsible for managing own priorities, schedule and deadlines.
  • Enforce and follow established style guides to ensure high editorial standards.
  • Diplomatically address and resolve differences between stakeholders from cross-functional teams.
  • Quick and accurate and should be able to multi-task.

HIGHLY DESIRED SKILLS:

  • Expert in Microsoft Office Suite, Adobe Acrobat and Wiki technologies
  • Experience with Captivate, Adobe Framemaker or similar software
  • Strong advocate for the end users web experience
  • Software technology documentation writing experience
  • Experience with developing Web Based Training (WBT) and Computer Based Training (CBT) lesson plans/training
  • Excellent writing, editing, analytical, and proof reading skills
  • Excellent verbal and written communication skills
  • Ability to work in a team and collaborate with all levels in the organization
  • Demonstrated ability to quickly grasp technical concepts and translate them into clear non-technical content
  • Extremely organized and detail-oriented
  • A self-starter who can work independently
  • Knowledge of web production and project management
  • Can juggle multiple projects and prioritize effectively
  • Must be able to work under pressure and meet deadlines
  • Familiarity with AP Style Guide, Chicago Manual of Style or Microsoft Manual of Style
  • Knowledge of additional language like German or Spanish is a plus.

Job Requirements

  • 2+ years writing for the web or e-learning contexts
  • Masters in English or Journalism, or Technical Writing certification