DUTIES AND RESPONSIBILITIES
Programme Management:
o Overall project management, design implementation and supervision of all ARK India programmes. including issue, risk management and resolution
o Custodian of the programme goals, objectives and year end deliverables
o Recommend, develop and maintain reports for respective programmes for all stakeholders.
o Management & adherence of ongoing budgeting and forecasting processes by working with the programme teams to ensure their understanding.
o Accountable for timely and effective reporting of monthly and yearly baseline, midlines and endline reports generated for respective programmes.
o Interact with internal and external stakeholders involved with programmes in order to help scale up programme across geographies in India.
o Work with Advocacy and Communications colleagues to develop the advocacy and communications plans to support programme needs
Operations Management:
o Lead and facilitate annual and periodic business and operational planning processes with Programme Development Team /Country Director
o Manage the day to day running of office operations, including team communications and management of monthly meetings
o Working with the Country Director and Senior Management team to harness, develop maintain the ARK culture.
o Design, development and implementation of operational & HR processes and practices to improve the effectiveness of day to day operations.
People Management:
o Line management of programme heads, office support staff (1-2) and oversight of their logistical and administrative activities
o Performance management and development of capacity within direct reports and team members, including identification of training needs
CANDIDATE PROFILE AND QUALIFICATIONS:
o At least 8 years of experience in managing operations, an independent team, complex programmes preferably in the education and child rights domain
o Strong project management experience and ability to develop detailed plan and add structure to programme teams
o Financial and business acumen to deal with diverse situations as they arise in the course of programme management
o Operational process improvement experience with an ability to design, develop and implement new ways of working
o Highly meticulous, thorough, detail oriented and analytical
o An individual with self initiative and demonstrates ability to work independently and under direction
o Able to generate practical approaches to challenging situations
o Excellent writing and oral communication, presentation skills
o Strong proficiency in using the MS Office suite
o Has acquired at the minimum a Bachelors degree, but preferably has completed an MBA or Masters degree
