Job Responsibilities
Determine approaches and solutions to customers’ technical and application problems through being a consultative ‘problem solver and solution provider’ in pre and post sale application areas
Facilitate the sales organization through providing technical content for sales presentations, application briefs, customer/reseller training, support on competitive information, participating in strategizing competitive bids, deliver technical seminars/ presentations, amongst others
Facilitate customer success in associated technology solutions, add value and resolve problems in usage of products in their application
Support with technical details that enables customers make a judicious choice on Tektronix’ products
Be viewed as an expert in products and applications and penetrate into domain expertise
Conduct trainings on products and applications
Develop and maintain quality, long-term customer relationship
Represent the company to the customer
Represent Tektronix Values
The key to your success would be in managing customer expectations and bringing delight in their experience with Tektronix.
Job Requirements
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BSEE degree or equivalent
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5 years or more of directly related experience with 8 or more years of total work experience
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rstand and grasp technology and past demonstration of self-reliance in learning new technologies and staying current on industry and technology trends is desired
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Work experience across customers in computer segment and horizontal markets (R&D organizations, DRDO labs, validation houses, manufacturing setups, etc.)
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Domain knowledge of Computer Industry, with specific expertise on serial data technologies (SATA, PCI Express, etc.), high speed memory and digital RF will be a definite advantage
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Working knowledge on the deployment of test equipment like logic state analyzers, oscilloscopes, spectrum analyzers and signal sources will be a definite plus
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Candidates with experience in customer-facing role with pre/post-sale technical, applications, service support with T&M, Instrumentation, Components, Semiconductor industries, EDA tools, system integrators can apply
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Domain knowledge across digital systems, hardware debug / troubleshooting, EDA tools, instrumentation, and telecom solutions
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Work experience involving a Channel Partner
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environment or eco-system would be an advantage
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Possess, strong communication and interpersonal skills, deliver effective customer presentations and is comfortable and experienced speaking and demonstrating solutions in front of a group
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Ability to work successfully in a dynamic organization (may consist of a network of virtual teams); able to work independently and accomplish the overall goals of the product-market space and the sales organization
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High level of time management and work prioritization skills are desirable with the ‘right’ approach and attitudes towards customers being a prime driver
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Ability to inspire associates to excel and develop team spiri
