Position Description:
Responsibilities:
- Support the Director, Human Resources in implementing hotel strategy, including coaching, counseling, hiring and retaining the best colleagues.
- Assist with the day-to-day administration of the Human Resources Office, focusing on maximizing the capabilities of the team by reviewing the coordination of initiatives and activities and ensuring all Human Resource Core Standards are being adhered to.
- Ensure Human Resources colleagues are trained, informed and supported in carrying out their daily responsibilities.
- Ensure the Human Resources department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues.
- Ensure all Fairmont Hotels & Resorts processes and policies are followed and adhered to, including recognition, training, selection, communication, health & safety, benefits, and administration.
- Oversee the coordination of all recruitment initiatives within the Human Resources department, including interviewing, liaising with department heads and external employment agencies and schools.
- Act as a role model within the hotel and exhibit and practice professional leadership skills that are fully aligned and in support of our culture.
- Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect.
- Advise and assist with the interpretation and consistent application of HR policies and procedures and applicable legislation.
- Implement action plans to maintain positive employee relations, assisting in the coordination and development of initiatives, including communication and training strategies.
- Manage the Human Resources Information System ensuring data integrity and proper documentation.
- Perform duties of the Director, Human Resources in his/her absence.
- Assist with all general office administration and reception duties as required.
QUALIFICATIONS:
- University/College degree or diploma, preferably with a formal education in Human - Resources Management
- Minimum of three years hospitality experience in a Human Resources leadership position This could be optional.
- Successful track record in professionally addressing & resolving difficult and challenging issues at all levels
- Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values
- Excellent interpersonal and communication skills, complimented by professional maturity, strong leadership skills and business acumen
- Energetic, enthusiastic, self-motivated and dynamic
- Self-confident, creative and proactive, able to prioritize and make effective decisions
- Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
